Kylie Jenner may have nailed it when it came to velvety, matte lipsticks, but her new lip glosses are leaving much to be desired. After launching the line with a unusal mini-movie, the first to buy have slammed the product online for it's poor brush and that its been exploding all over everything once its been opened. Even makeup maven Jeffree Star has thrown some MAJOR shade towards the Lip Kits!
Star took to twitter posting the pic below captioned:
"So I got the new @kyliecosmetics lip glosses.... SO disappointed in this product. That wand is unacceptable."
Fans who had also purchased the product back up Star's disappointment in the brush, also posting there products to twitter.
Kylie has repsonded on Instagram (read her lengthy apology below) to all the hate, acknowledged the mistakes and promised to re-send the next (and improved batch) to anyone who purchased the first lot. We reckon she deserves major props for that, a lot of brands would just ignore the critics and pocket the cash.
"I care a lot about the quality of my products. As you can see from my matte lips.. I changed my entire matte formula in the first month to be less dry and thick and I changed the wand to be more comfortable because I listen to you guys, and I love perfection. So good or bad, I love hearing your feedback. When I saw the problem with my lip gloss brushes I stopped all production and changed it. Life is a learning experience and we learn from our mistakes. Only a small amount of the old brushes were sold and I can now confirm that next week we are sending new brushes/glosses to EVERYONE that ordered on 4/1 😊... Only my new brush has been available since 4/1 and on the second release we sold over 200,000 of them ..😱 so that's amazing Love you guys more than you know. I'm always listening. -Kylie Ps. No need to email. We are automatically sending to everyone!"
It's pretty clear Kylie's heart and soul is in her makeup line!