Whakaari Anniversary Free Counselling Services + Free Phone Services.

December the 9th is a date our community will never forget. Today marks the one year anniversary of the fatal Whakaari/ White Island eruption.


A group of private mental health clinicians in the Eastern Bay of Plenty have kindly offered their services to the public. Below is a list of places where you are able to receive free mental health support in the community.

If you are If you are in need of any of these services please get in contact with any of the counsellors below for a free chat about how you are feeling. in need of any of these services please get in contact with any of the counsellors below for a free chat about how you are feeling.


Alternatively free phone:


Lifeline – 0800 543 354 (0800 LIFELINE) or free text 4357 (HELP)

Suicide Crisis Helpline – 0508 828 865 (0508 TAUTOKO)

Healthline – 0800 611 116

Samaritans – 0800 726 666 Depression and Anxiety Helpline – 0800 111 757 or free text 4202 (to talk to a trained counsellor about how you are feeling or to ask any questions)

www.depression.org.nz – includes The Journal online support tool

SPARX.org.nz – online e-therapy tool provided by the University of Auckland that helps young people learn skills to deal with feeling down, depressed or stressed Youthline – Free call 0800 376 633, free text 234, email talk@youthline.co.nz or Web chat from 7pm–10pm

thelowdown.co.nz – or email team@thelowdown.co.nz or free text 5626

What's Up – 0800 942 8787 (for 5–18 year olds). Phone counselling is available Monday to Friday, 12noon–11pm and weekends, 3pm–11pm. Online chat is available Monday to Friday from 1pm–10pm and Saturday and Sunday from 3pm–10pm.

Kidsline – 0800 54 37 54 (0800 kidsline) for young people up to 18 years of age. Open 24/7. Anxiety phone line – 0800 269 4389 (0800 ANXIETY)




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